Privacy Policy

Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. We want you to fully understand our privacy practices.

Overview

The privacy practices of this statement apply to our services available under the corporate name Roof Master of Central Florida, Inc and apply generally to our subsidiaries or joint ventures. By soliciting our services you agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about Roof Master’s practices so that you can make informed decisions. All of our subsidiaries and joint ventures operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices. By accepting the Privacy Policy and contracting for our services, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy...

Table of Contents

1. Information We Collect

2. Our Use of Your Information

3. Our Disclosure of Your Information

4. Internal Service Providers for Our Operations

5. Other Corporate Entities

6. Legal Requests

1. Information We Collect.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and prompt service. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. We automatically track certain information based upon your needs. We use this information to do internal research on our clients' demographics, interests, and needs to better understand, protect and serve you and our community. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.

2. Our Use of Your Information.

We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities with Roof Master to: resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in our products and services, inform you about special offers, products, services, and updates; At times, we may look across multiple clients to identify problems or resolve disputes. We may compare and review your personal information for errors, omissions and for accuracy. You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze business trends, improve our product offerings, and customize products and services. You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests. By accepting our Contract and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by notifying us at contactus@roofmaster-cf.com or calling 407-872-3200. You may make changes to your notification preferences at any time.

3. Our Disclosure of Your Information.

As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services. Advertisers. We aggregate (gather up data across all client accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, credit card number, and bank account number, are not disclosed to these third parties in a personally identifiable manner without your explicit consent.

4. Internal Service Providers for Our Operations.

We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you (e.g., certain repairs, certain remodeling , bill collection, affiliate and rewards programs) and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Roof Master related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you. In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

5. Other Corporate Entities.

We share much of our data, including personal information about you, with our subsidiaries and joint ventures that are committed to serving your needs and related services. Our subsidiaries and joint ventures follow privacy practices no less protective of all clients than our practices described in this document, to the extent allowed by applicable law. Roof Master of Central Florida, Inc, its subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.

6. Legal Requests.

Roof Master cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the Central Florida community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, and history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.